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area appliance service repair reviews

Verified Appliance Repair Reviews

We Specialize in Maytag, Whirlpool, Kenmore, & GE Major Appliance Repair & Service

5 stars

Area Appliance Service Reviews

Serving Arlington Heights, Buffalo Grove, & Nearby Suburbs Since 1958

Area Appliance Service is grateful for all the positive repair reviews we’ve received from our customers over the years. It’s reassuring to know that all our hard work providing you with the highest quality repair at an affordable price is recognized. Keep these online reviews coming and don’t forget to spread the word to family and friends in need of appliance repair services in the Buffalo Grove, Arlington Heights, and the surrounding Illinois suburbs.

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Area Appliance Services
Average rating:  
 67 reviews
by Clinton Roche on Area Appliance Services

Quick, friendly service. They did a great job at a fair price. We would definitely recommend them.

by Erin Felten on Area Appliance Services

Such a great business! Lou was fantastic, responsive and knowledgeable. He helped to reattach our dryer vent that had become disconnected, and was honest and upfront with me. However, it was the genuine human interaction and talking about life that exceeded my experience. The pride he has for his business & customers is very clear. Fantastic customer service & care.

by Kristen Ospina on Area Appliance Services

I called Area Appliance and Lou came out the same day to fix my dryer. He arrived promptly and diagnosed the problem right away. Lou came back the next day, as promised and on time, with the proper parts and had my dryer fixed in no time. He was kind, professional, prompt, courteous and honest. He took time to answer all my questions and gave me some really helpful advice. I HIGHLY recommned using Area Appliance and will do so again. They provide high quality service at an unbeatable price. You will not be disappointed!

by Alex Portnoy on Area Appliance Services

Wow experience with Area Appliance Service. Talk about going the extra mile. My evaporator fan went out as well as the micro processor board at the same time. They got the parts fast, handled business with friendly service and got my fridge running again. I thought I was in for a new fridge, thankfully they know exactly what they are doing and saved me a ton of money for a great price. This is a no brainer when you make your choice for your fridge repair.

by Colleen on Area Appliance Services

Lou is very knowledgeable and helpful. Was able to come out right away and fix my issue. Highly recommend

by Joe Z on Area Appliance Services
Exceeds expectations in all aspects of service

Our 24-year-old gas dryer stopped drying the other day. Given the age of the appliance, and advice on the internet, my wife and I initially considered replacing both dryer and washer (part of the same 24-year-old set). But because of that expense, we decided first to consider repairing the dryer. We spent some time researching various appliance repair companies in our area. We settled on Area Appliance Service because of their BBB A+ rating, HomeAdvisor top creds, and being in business successfully since 1958. When I called Area Appliance for service, I was offered an appointment in less than 24 hrs. As promised, the technician, Louis, called well in advance of arrival then actually showed up 15 minutes early, so I was not idly waiting around. In businesslike fashion, Louis went to work troubleshooting the dryer. "Don't ever get rid of this machine!" he told me, letting me know what I suspected, that new ones are not made as well anymore. When he quoted me the charges, I thought that was the beginning of the repair. In fact, he had already completed it and was putting things back together. I clocked the entire process, from in-the-door to out-again, at 25 minutes flat. And all for one-tenth of what we would have spent to replace the washer and dryer, not to mention the time and trouble of researching, shopping, scheduling, installation, etc. Given this first-time experience with Area Appliance Service, we will DEFINITELY go to them first for possible future repairs on these or other home appliances!

by Margene L. Sinclair on Area Appliance Services
Iternet thieves and crooks

I called Area Appliance Service because I was impressed with the number of years they had been in business for so many years. Pete returned my call and said due to issues with fradulent reviews and issues with robot calls causing him loss of normal rotation with Google, causing him to lose business and I was sorry to hear this. Pete was very helpful but could not help me with the issue I have, but suggested I call the manufacturer. He was very helpful and the manufacturer helped me out. Pete and other small business owners should not have to lose their business because of internet thieves and crooks. Thanks again Pete, hope the authorities can resolve this issue, because we, the consumer, need repairman like you.

by Joanne Rudnicki on Area Appliance Services

Called on 12/23 for a service, Lou came next day which was Christmas Eve morning, repaired my oven, what a wonderful gentlemen, he saved my day and I was able to have Christmas Dinner for my family. Thank you Lou!

by Ashley Fisher on Area Appliance Services

I am very happy with the service provided by Area Appliance Service. Our washing machine broke while we were out of town and Lou was able to coordinate with our housesitter and check out or machine before we even returned home. He was able to identify the problem quickly. Very friendly and prompt customer service. I will definitely use this company again in the future!

by Ricky Francisco on Area Appliance Services

Mr.Lou came in to fix our dryer and found out our water heater was not working too. Both of them stopped working the same time and day. Mr Lou took time to check the water heater and recommended I call Nicor. Long story short Nicor had to change out meter and there was nothing wrong with the dryer and water heater . Proves that honesty and integrity is the utmost priority with Mr Lou. Would definitely recommend their services to my family and friends. I’d give TEN STARS. Thank you, Mr. Lou and more blessings!

by Susan Hess on Area Appliance Services
Wonderful Service

My dryer stopped heating and I was ready to just go out and purchase a new washer.Called and spoke to Lou who told me not to get rid of my machine. Came out the next day and replaced a part and my dryer is better than ever! Very reasonable, friendly and honest!!!! Highly recommend!

by Jessica Humbert on Area Appliance Services

Lou is an absolute delight. My washing machine putzed out on me on a Saturday evening and he was able to come out to me on a Sunday morning. He quickly diagnosed the problem and was honest about whether it was worth a repair or going to get new machines. He could not have been more friendly, too, which is always a plus. Thank you, Lou!

by Jose Francisco on Area Appliance Services
Service with Honesty and Integrity

Mr. Lou came in to check on our gas dryer and found out that our water heater was not working too. Mr. Lou took time to check on the water heater and recommended that I call Nicor before he does any repairs on both the dryer and water heater since it was unlikely that both would not be working at the same time and day. Long story short Nicor had to change our meter and there was nothing wrong with he dryer and water heater. Proves that Mr Lou has the integrity and honesty that is hard to find nowadays. Plus of course the expertise i fixing appliances. Would give 10 stars if I could. Definetly will recommend to family and friends. Thank you, Mr. Lou!

by Robert on Area Appliance Services

He asked questions and guided me through the process that resolved my dryer issue. It was a simple procedure. I doubt that others people/shops would have done the same. Dryer works fine.

by Linda Salecker on Area Appliance Services
Professionalism, Punctuality, Quality, Responsiveness, Value

The oven in my relatively new whirlpool range (about 3-4 yrs) decided not to heat up on saturday afternoon just when i wanted to reheat my leftover pizza! i checked the internet for recommended approved repair service near des plaines and found Area Appliance to be well-reviewed and A+ rating with BBB. called Lou and explained the issue. he couldn't squeeze me in on sunday but it wasn't an emergency so we made an appt for monday morning. as he promised, he called 20 minutes ahead to let me know he was on the way & was right on time. the repair took about 30 minutes to replace the thermocouple and my hubby and i had a nice chat with him while he worked. he clearly knows appliances inside/out and we will call him for whatever breaks down next! highly recommend lou and area appliance service. i suggest you disregard the couple of negative reviews - let's just say some people are impossible to please.

by Melanie V. on Area Appliance Services
Very happy with Lou

I can't say enough about the way that Lou handled the original phone call to today's repair. He returned my call as he said he would and arranged a time that worked well for me. He was on time and efficient and polite and just a joy to work with. I definitely will keep this company in mind for any future appliance repairs. Thank you.

by Noel on Area Appliance Services

service is ok

by Joey Bennis on Area Appliance Services
He Didn't Hesitate To Help

Spoke to Joe the owner today for a dishwasher minor repair and he walked me through the repair over the phone; as it was something I could easily do, he said. What an honest guy! Integrity and honesty is something we don't see much of anymore these days. He didn't hesitate to help. 5 stars ALL the way. Will definitely use him for larger repairs in the future! Awesome!!

by AG Ocampo on Area Appliance Services
Won Over Any Future Service Calls I May Need

I highly recommend Area Appliance Service for your appliance service/repair needs! I called them last night when my dryer decided to stop heating up, and Lou came out this afternoon and replaced the bad parts in less than an hour. He also checked my dryer vent to make sure it looked ok and explained a few other things to help me out. The pricing seemed very fair. Lou was really friendly and a pleasure to chat with and has definitely won over any future service calls I may need.

by Donald F. in Grayslake, IL on Area Appliance Services
Came Out Same Day And Was On Time

They came out same day and was on time. Performed work and discussed the issue and showed me the parts that were defective.

by Karla S. in Prospect Heights, IL on Area Appliance Services
Accurate Estimate And Reasonable Price

I was able to get same day service to repair my 20+-year-old dryer when its motor went out. Lou provided me with an accurate estimate, and for the amount of work required, the price was quite reasonable. Lou was personable, efficient, and assured me that while my dryer might be old, it was well worth repairing rather than replacing (given the quality of new machines). Extremely happy with my experience, and have recommended Area Appliance to others already.

by Dave R. in Palatine, IL on Area Appliance Services
Very Pleased With Lou And This Company

Problem was with a 16-year old refrigerator no longer cooling. Received a callback right away and was able to get same day service. Lou, the technician was very personable and professional. The issue wasn't fixed in the first visit, but the cost covered the subsequent visit, in which Lou came back out right away and was able to replace a part and fix the fridge. Overall, I was very pleased with Lou and this company, and will be using them again for any appliance repairs.

by Sedrick H. in Prospect Heights, IL on Area Appliance Services
I would definitely call them back

The rep(Lou) was on time, performed the work quickly and the cost was reasonable. I would definitely call them back for my appliance repair needs.

by Leah P. in Buffalo Grove, IL on Area Appliance Services
Owner Was Professional, Honest And Efficient

Able to set up same day service. Owner was professional, honest and efficient. My washer has never worked so well! Delighted with Area Appliance. Restored my faith in repairing what I have got instead of buying new!

by Geraldine C. in Palatine, IL on Area Appliance Services
He Did Not Charge Me, But Spent Many Minutes Checking The Machine

Called Area Appliance because my ice maker was dripping. I was greatly distressed because we had recently redone the kitchen flooring. Lou arrived on time and was very cordial. Showed him my dripping ice maker and he went to work. Only a few minutes later he said, ma'm, your ice maker is not dripping, you are not closing the door tightly. He did not charge me but spent many minutes checking the machine. Told me the bottom needed a vacuum. He made an appointmeant to do that today, arrived on time do a great job. Left me as happy as a pig in mud (as my farmer grandfather use to say). St. Peter will greet Lou with roses because he did not take advantage of the elderly or disabled and he knew and did his craft well.

by Brad B. in Vernon Hills, IL on Area Appliance Services
Would Recommend Him And His Company Very Highly

Came on time. Work completed promptly. Lou has a great personality and is very clean, orderly and neat. Would recommend him and his company (he is the owner) very highly.

by Barbara T. in Glenview, IL on Area Appliance Services
Very honest, professional and reliable

Very honest, professional and reliable; Provided service over the phone and more than willing to come out. Followed up with me the next day to ensure my dryer was still working.

by Cheryl Schwartz on Area Appliance Services
I would recommend this company to my family and friends

I had an emergency. I had to turn my water off in my house due to a washer machine problem and need someone out right away. My daughter called Area Appliance and they came out to my house at the time they said they would. They were able to turn the water off to the washing machine and turn the water back on in the house. Lou looked at my machine and told me what was wrong with my machine and gave me an estimate on how much it would cost to fix it. He also was up front with saying I would be better with getting a new machine. I found that he was honest. I would recommend this company to my family and friends.

by Stephen M. in Lake Zurich, IL on Area Appliance Services
On Time, Good Service, Fair Price

On time, good service, fair price. Very knowledgeable about my problem.

by Susan Fortener on Area Appliance Services
Very knowledgeable and friendly

I just had my Maytag dryer fixed by Lou. Very knowledgeable and friendly. Fixed it quickly. I will have him come back to repair my stove. I give them 5 stars. I have used other repair companies and they are way above the other Companies I have used. Thank you!!!! Susan F. Rolling Meadows IL

by Sue Ellen P. in Palatine, IL on Area Appliance Services
Excellent Customer Service. Super Knowledgeable

Excellent customer service. Called me back right away. Was able to schedule same day service. Lou was great. Super knowledgeable and an all around good guy.

by Allan T. in Deerfield, IL on Area Appliance Services
They Were Honest And I Will Use Them In The Future

Although my appliance wasn't worth repairing, I felt they were honest and I will use them in the future.

by Robert N. on Area Appliance Services
Very good.

Tech was very good, personable and knowledgeable about a wide variety of appliances. Gave good advice about some appliances we were thinking about buying.

by Wes T. in Arlington Heights, IL on Area Appliance Services
They Did A Perfect Job

They did a perfect job.

by James C. in Elk Grove Village, IL on Area Appliance Services
Professional, Knowledgeable, Honest

Professional, knowledgeable, honest. In addition to the service he gives good advice and product recommendations. Will always use for this type of project.

by Kyle Goerschler on Area Appliance Services
They showed up on time

They showed up on time, identified the problem quickly, and fixed the issue on the spot. My guy Lou has been doing it for decades and did an awesome job. I definitely recommend Area Appliance.

by Jerry E. in Libertyville, IL on Area Appliance Services
Very Professional.

Lou was extremely informative and helpful in describing the issue. He offered a number of options on repair vs replace. I would highly recommend Area Appliance for their professional and honest approach to appliance repair.

by William F. in Libertyville, IL on Area Appliance Services

Lou is very knowledgeable, honest and efficient. I have hired Lou twice.

by Toni C. in Tower Lakes, IL on Area Appliance Services
A Must Hire

Fantastic! Knowledge years of experience. A must hire.

by Richard Pridgen on Area Appliance Services
I'll Be Calling Them Again Should Anything Else Break

I'm from the Carolina's and moved to Arlington Heights recently. I had a problem with my front loader washing machine where the door gasket got chewed up and then proceeded to clog the drain pump. The service I received from Area Appliance felt like I was back home in the south: Friendly, quick, and reliable. The pricing was more than fair and I can tell you I'll be calling them again should anything else break on me!

by Lily F. in Vernon Hills on Area Appliance Services
He Was Honest And Practical

Lou, the owner, called as soon as I put in a request through Home Advisors. Very respectful and friendly. He was honest and practical regarding what the appliances needed.

by Tom B. in Northbrook, IL on Area Appliance Services
High Quality Service Performed With Integrity

Lou, the owner of Area Appliance came to our house personally, same day the work request was submitted, and arrived exactly at noon when he had promised. He helped diagnose our refrigerator problem which turned out to be a worse than we hoped. Instead of charging us for multiple hours of work to patch things up, Lou recommended we not proceed and that we buy a new fridge. He gave us recommendations for types of low-maintenance refrigerators. He also then discounted his service charge recognizing that he was not able to resolve our problem fully, and due to us having additional cost burden ahead with a new purchase. All in all, high quality service performed with integrity. I would definitely call Area Appliance back for other needs in the future!

by Debbie S. in Wheeling, IL on Area Appliance Services
Highly recommend!

Our appliance was an older model and Area Appliance was able to repair the problem. He was professional, honest and courteous. We were very pleased with the service and would use Area Appliance again and highly recommend them.

by Michelle J. in Palatine, IL on Area Appliance Services
Highly Recommend Them

Lou, the owner is knowledgeable, honest and trustworthy. I highly recommend them for all your appliance repair needs. Repaired my dryer and recommended a A+ company/service man to clean my dryer vent. Very happy with work done by both!

by Kara D. in Buffalo Grove, IL on Area Appliance Services
Friendly And Quick Repair

Came out on a Sunday to repair refrigerator. Friendly and quick repair. Even called a few hours later to make sure it was working.

by Robert A. in Hawthorn Woods, IL on Area Appliance Services
Knowledgeable And Knew The Product

He's knowledgeable and knew the product well.

by Laurie S. in Wheeling, IL on Area Appliance Services
very knowledgeable

Lou, the owner came out to look at my refrigerator in less than 2 hours after I called him. He did a thorough check but found no mechanical problems. He explained a few possibilities that could be wrong with it but since it,s over 13 years old we discussed that my best option would be to replace it. When I went to pay him for the service call he didn't even charge me. He is very knowledgeable with over 40 years of experience.

by Barbara N. in Palatine, IL on Area Appliance Services

I dropped an object in the lint part of the dryer. I called the store where I bought the dryer and was told it would be an 8-10 day wait and $160.00 for just coming out. Panicking I looked at Angie's list. Lou, from Area Appliance, called me back immediately after I posted my request and came out the next day. Trust me when I say that this is the type of service that everyone should hope to have. He was honest, very reasonably priced, personable and reliable. I wouldn't ever use anyone else. Thank you Lou!!

by Cathy B. in Palatine, IL on Area Appliance Services
Great Job

Rapid response, professional person, job completed very fast. So far my appliance repair is working well.

by James C. in Elk Grove Village, IL on Area Appliance Services
Quick and easy

On time, explained options, completed repairs quickly. Good job.

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About Area Appliance Service

Area Appliance Service has been a family-owned and operated company since 1958! We pride ourselves in being the #1 trusted and highly reviewed appliance repair experts in the Buffalo Grove and Arlington Heights, IL areas. Our team of repair technicians fights hard to provide first-rate appliance repair and excellent customer service.

Our company goals have never changed: Quick response to your appliance repair needs in a timely manner with skilled, factory-trained, professional technicians at low and reasonable costs to you! We also offer emergency home appliance repair on most days, because we know how frustrating it can be when your appliances just do not work like they should.


Monday: 6 AM–9 PM
Tuesday: 6 AM–9 PM
Wednesday: 6 AM–9 PM
Thursday: 6 AM–9 PM
Friday: 6 AM–9 PM
Saturday: 6 AM–6 PM
Sunday: 9 AM–5 PM

Emergency Repairs Upon Request




Service Area


Services Offered

  • Home Appliance Repair
  • Kitchen Appliance Repair
  • Laundry Appliance Repair
  • Major Electric Appliance Repair
  • Major Gas Appliance Repair


Appliances We Repair


Specialized Brands


Quick Facts

  1. FREE Service Charge with Machine Repair
  2. 100% Satisfaction Guarantee on Parts & Labor for Up To 12 months
  3. 24/7 Emergency Appliance Repairs Available
  4. Mastercard, Visa, Cash & Checks Accepted



  • In Business Since 1958
  • Repair Technicians Are Licensed, Bonded & Insured
  • Association of Home Appliance Manufacturers (AHAM)
  • Gas Appliance Manufacturers Association (GAMA)
  • HomeAdvisor Screened and Approved


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